In Our Work section, we have contact details for specific work programmes run by the State Services Commission if you know what you're after. If you're not sure where to go or who to talk to, email us at firstname.lastname@example.org and we'll help answer your query or direct you to the people who can.
Where we are
The State Services Commission is located at:
Level 10, Reserve Bank of New Zealand (RBNZ) Building
2 The Terrace
PO Box 329
State Services Commission
Auckland Policy Office
45 Queen Street
You can contact us by:
Phone at +64 4 495 6600
Or by email at email@example.com
Phone at +64 9 985 4800
For Media Inquiries
Please contact Tim Ingleton by:
Phone at +64 4 495 6648
Email at firstname.lastname@example.org
After hours at +64 21 240 7810
Official Information Act requests
Sources of information
Before requesting official information from SSC, we encourage you to check out the sources of information below as you may find the information you need is already publically available:
How to make a request
Requests should include your name, your postal address or preferred email address, and specific details of the information you want.
There are two ways you can make your request:
Post: 2 The Terrace, PO Box 329, Wellington 6140
How long will it take?
SSC will acknowledge your request as soon as practical and respond no later than 20 working days after we receive it. In the case of large requests or those requiring consultation, the Act allows for a time limit extension. If this applies, we will let you know and give you a specific due date. SSC may ask for clarification on any OIA request if this is required.
We may withhold information for specific reasons. If this occurs, we will explain the reasons why. You can refer to sections 6, 9 and 18 of the Official Information Act for more guidance on this.
If you are at all unhappy with our response, please contact us in the first instance. You have the right to seek a review of the response by the Ombudsman.
A guide for requesters
The Ombudsman provides a useful guide for requesters on making an Official Information Act request. This guide includes information on the Act, how to make a request, what an agency must do to respond and tips for making requests.