- Title page
- Foreword from the Minister of State Services
- Introduction from the State Services Commissioner
- Chief Executive Statement of Responsibility
- The Nature and Scope of our Functions
- Our Strategic Direction
- Operating Intentions
- Organisational Health and Capability
- Managing Risk
- Departmental Capital and Asset Management Intentions
Foreword from the Minister of State Services
New Zealand’s Public Service faces new challenges as it moves into its second century. A tight fiscal environment, the Canterbury earthquake, and an increasingly bright spotlight on Public Service leaders add up to increased expectations on the State Services Commission, from both Ministers and the public.
The biggest challenge for public servants today, though, is connecting with the community it serves to deliver front-line services that meet Kiwis’ needs now and into the future. New Zealanders expect our public services to evolve along with the times; I expect the Commission to lead the way across the system and show how it’s done.
We are seeing through the biggest reforms to the Public Service since the turbulent years of the 1980s, including new legislation, the State Sector and Public Finance Reform Bill. The Public Service will work in new ways that break down departmental lines to organise around delivering outcomes for New Zealanders, including clustering expertise and achieving efficiencies of scale through functional leadership.
The National Government has ten Better Public Services targets that go directly to the community’s needs. New Zealanders will judge us not just by how we take action, but by whether we take actions that deliver results. As part of the Corporate Centre along with the Treasury and Department of Prime Minister and Cabinet, the Commission is responsible for delivering on the Better Public Services programme over the next four years.
Success hinges on leadership. I expect to see the Head of the State Services leading not just the Commission, but the State sector in bringing cohesion to the way we do business across government. The Commission also is stepping up work in this area to grow the talent we need in future years, and to hold today’s leaders to account for achieving the results that matter.
I have agreed with the State Services Commissioner the work programme outlined in this Statement of Intent. I am satisfied the information on future operating intentions provided by the State Services Commission in this Statement of Intent is in accordance with sections 38, 40 and 41 of the Public Finance Act 1989 and is consistent with the policies and performance expectations of the Government.
Hon Dr Jonathan Coleman
Minister of State Services