Success for SSC in 2018 will be a State services that:
works as a collective system in its thinking, operation, governance and organisation
is led by a collective leadership team of chief executives focused on system reform for a better New Zealand
focuses people and resources where they will have greatest impact on shared results
designs and delivers policy and services with and for the people who use them
innovates, takes informed risks and applies a continuous improvement approach
has capability and resilience to meet today’s tasks and flexibly adapt to the challenges and opportunities of the future
is highly capable in the use of technology to provide better services and increase efficiency
drives improvement by transparently measuring and reporting on performance.
The pages which follow describe SSC’s roadmap to 2018 – how we will work with State services leaders to deliver system reform for a better New Zealand.