- Title page
- 1 - Introduction
- 2 - New Zealand's OGP Action Plan Commitments 2014-2016
- 3 - Meeting OGP Grand Challenges - New Zealand's Progress
- 4 - National Action Plan Development Process and response
- Appendix A: BPS Results Programme Overview
- Appendix B: Responding to the National Integrity System Assessment Report
- Appendix C: Stakeholder Participation in Action Plan Development
Appendix C: Stakeholder Participation in Action Plan Development
Stakeholder consultations during April 2014
|Consultation method||Date||Participants included|
|1 Online and e-mail discussions||1 April - 1 May||BusinessNZ, citizens, Porirua City Council (52 participants)|
|2 Meeting with Association of Non-Governmental Organisations of Aotearoa (ANGOA) ||13 February||ANGOA|
|3 Meeting with Transparency International New Zealand (TINZ)||10 March||Suzanne Snively, Dr Murray Petrie (TINZ), and Dr Michael Macaulay (Victoria University of Wellington)|
|4 Stakeholder roundtable meeting facilitated by the State Services Commission and Victoria University of Wellington (Institute of Governance and Policy Studies) with assistance from the Department of Internal Affairs and Land Information New Zealand||14 April||New Zealand Council of Trade Unions, Tax Payers Union, Transparency International New Zealand, Public Service Association, Blind Foundation, British High Commission, Public Good and citizens (35 participants)|
|5 Meeting facilitated by ANGOA and the State Services Commission with assistance from the Department of Internal Affairs and Land Information New Zealand||16 April||ANGOA, Public Service Association, New Zealand Council of Social Services, Social Service Providers Inc, Transparency International New Zealand|
Questions asked by SSC at the meetings and on-line
The State Services Commission provided background information about the proposed initiatives ahead of meetings. Consultation methods one, four and five were structured around the following questions.
- Are you comfortable with the BPS Results, in particular Result 10, the ICT Strategy and Action Plan to 2017 and the NIS as starting point for the Action Plan noting that we will develop the plan further later?
- Could these initiatives fulfil the OGP objectives of greater technology and innovation and greater participation with civil society, transparency, and accountability?
- What do you think are the current issues for achieving these initiatives in terms of the following OGP principles: technology and innovation, citizen participation, transparency, and accountability?
- If there are issues with the initiatives, what other ways might the Government work towards achieving these goals?
What do you think the priorities should be from the National Integrity Systems assessment that the State Services Commission should focus on?
Summary of Stakeholder (including Civil Society) Feedback
|What our stakeholders said||Comment|
|1 Scope of the Action Plan|
The initiatives are a good starting point but the Action Plan needs to be more innovative and there is more that can be done. Stakeholders wanted to see new, bold commitments in the Action Plan, rather than the Action Plan focussing on already-in-place government initiatives such as the BPS Results programme.
Stakeholders felt working on the National Integrity System assessment recommendations in collaboration with civil society was a good way to address their concerns. They were also keen for a specific government agency to be appointed to lead New Zealand's Action Plan commitments.
Stakeholders wanted to ensure that the Action Plan commitments were treated as an integrated package rather than four separate strands of work.
Our contribution to the OGP uses two existing platforms (BPS Results programme and the ICT Strategy and Action Plan to 2017); an approach that the OGP recommends. Given stakeholder feedback, the Action Plan now includes two new projects that stakeholders can be involved in from the beginning - identifying recommendations within the 2013 National Integrity to work, and reviewing the impact of the Kia Tūtahi Relationship Accord. More consideration will be given to how the initiatives can be treated as an integrated package.
The State Services Commission is the lead agency that will oversee progress towards the Action Plan, as well as coordinate agency responses to the Action Plan. The State Services Commission is committed to working with stakeholders.
|2 Data transparency, security and privacy also important|
While the ICT Strategy and Action Plan has some great initiatives that sit under its framework, it is important to note that further work on data transparency, security and privacy is needed. For example, stakeholders want to know how their personal information is shared across government agencies. They noted the need for greater transparency and openness about how government uses personal information so that the public could have confidence and trust in the way governments operate. Stakeholders also felt that further engagement with stakeholders on how these objectives could be progressed would be needed.
The Government should consider working with stakeholders who have a stake in the following areas: open data, open standards, open source software development, and science and technology in education.
Privacy and security are important. Stakeholders were interested in finding out about how the information management, privacy and security framework outlined in the ICT Strategy and Action Plan to 2017 would work. The Data Futures Forum is an important project that the Government should consider as part of the Action Plan.
|More work will be done later this year to identify how the ICT Strategy Action Plan to 2017 can contribute to more robust data transparency, security and privacy.|
|3 Milestones and evaluation|
|Stakeholders wanted to see clear milestones and objectives and plans to support our commitments to the OGP. Stakeholders were also concerned that international initiatives are rarely completed. They considered it important to see New Zealand's international commitments fulfilled. They felt that a commitment such as the OGP Action Plan should have a decent chance of survival after any change of Government.||Once the Action Plan is published, an evaluation framework and criteria will be developed with stakeholders. The evaluation criteria will measure how New Zealand is meeting its selected OGP Grand challenges which are improving public services, increasing public integrity and more effectively managing public resources and the OGP principles which are transparency, accountability, participation and technology and innovation.|
|4 Stakeholder-led Steering Group|
|Government's engagement with its stakeholders needs to be more representative and inclusive of the various groups and interests in New Zealand. Stakeholders recommended a steering group comprising a cross-section of New Zealand be established to oversee New Zealand's commitments to the OGP. Such a group would comprise representation from Local Government, Māori and Iwi , the business sector and civil society. Stakeholders noted that civil society alone represented a wide mix of interests ranging from community sports clubs, language groups, and people with disabilities. Setting up independent steering committees has been a successful practice that other OGP members have employed within their countries.||The State Services Commission undertakes to establish a stakeholder led steering group.|
5 Working with civil society - clear definitions and engagement principles
Civil society stakeholders said that while the concepts behind the Action Plan were good, there needed to be clear definitions and a common understanding of key terms such as civil society, and transparency. A set of principles of how to engage with the civil society sector is also needed. They suggested developing a framework of principles and common terms to facilitate engaging with the sector on the Action Plan. Such a framework, developed openly and examined by stakeholders would also address the following:
|As a result of stakeholder feedback, the review of the Kia Tūtahi Relationship Accord has been incorporated into the Action Plan. Signed in 2011, the Accord represents a principles-based commitment between communities and the Government to work together. The review due in 2015 will facilitate discussion, and offer a way in guiding how civil society and government work together.|
|6 Working with civil society - participation not consultation|
|Government also needs to truly engage with stakeholders in the spirit of OGP. OGP is about participation rather than consultation. Full participation from civil society would reflect the Government's commitment and willingness to honour open government.||This will be discussed with the new stakeholder-led steering group in the first instance.|
|7 Working with civil society - effective communication channels|
|Stakeholders wanted effective communication channels to ensure that the Action Plan was successful. They noted that there are a variety of communications channels that other countries have used including online group decision-making tools, and face-to-face meetings and seminars. However, they also said that further thought must be given to how and which tools could be used because not all stakeholders will respond to communication tools in the same way. Some prefer face-to-face meetings or e-mail while others prefer social media-based tools.||SSC is identifying the range of communication tools that can be used to connect effectively with New Zealanders. Possible communication tools might include regular communications through a central hub on the SSC website, using online decision-making tools, ad holding stakeholder meetings across the country. SSC will also talk with peers in other countries to identify techniques that worked well for them.|
|8 Working with civil society - Openness, transparency, accountability|
|The overriding principles that came out of stakeholder discussions was the need for greater openness, transparency and accountability. Stakeholders felt that greater openness, transparency and accountability would allow them trust governments more.||As part of our commitment to the OGP, we will work with our stakeholders to identify ways in which improve openness, transparency and accountability.|
|9 The State Services Commission's Integrity and Conduct survey|
|Stakeholders wanted to see improvements to the Integrity and Conduct survey run by the State Services Commission including making the survey more regular and institutionalised.||The results from the latest Integrity and Conduct Survey were published on 19 August 2014. Following consultation with stakeholders in 2013, a new survey questionnaire was designed with the assistance of Nielsen. This survey covers the same subject areas as previous integrity and conduct surveys but provides a greater focus on agency integrity frameworks and particular areas of interest. The results can inform the State Services Commission’s wider work as well as integrity-related policy processes and culture within agencies. No decisions have been made about the regularity of the survey.|
|10 Improved processes that underpin policy development|
Stakeholders want to see greater openness and transparency behind the processes that underpin policy development including the development of Cabinet papers and policy papers. Stakeholders considered that a government-wide framework for consulting with stakeholders during the policy development phase should be developed in order to encourage greater public participation in policy development and implementation while also addressing transparency and openness objectives. Stakeholders recommended that:
|The State Services Commission will discuss these ideas with the stakeholder-led steering group.|
|11 Improvements to the Official Information Act 1982|
Stakeholders felt that there were a number of improvements that could be made to the Official Information Act 1982. These were:
|This feedback echoes some of the feedback in the in Transparency International's report. SSC will discuss this feedback with the Ministry of Justice which administers the Act, and with the Government.|
|12 Other areas of Government stakeholders identified for improvement|
Stakeholders identified other measures that could also advance our OGP objectives. These included:
|The State Services Commission will discuss these ideas with the stakeholder-led steering group in the first instance.|
 Aotearoa is the Māori name for New Zealand. It is commonly translated to mean “The Land of the Long White Cloud”.
 Māori are the indigenous peoples of New Zealand. The word “Iwi” means “peoples” or “nations” or “tribe”. In the context of the Action Plan, we are using “Iwi” to reference a grouping of related Māori descendants.