Part B: State Services Commission's services and our performance
Last updated: 20 October 2014
In this section we tell our performance story. It has been structured around the four impacts described in the 2013-17 Statement of Intent. We describe what we did, how we did it and what we delivered; in some cases we illustrate with case studies showing achievement made in the State service during the year.
By providing a description of the service activity (outputs) we provided during the year, we explain how we progressed towards our impacts.
We describe performance against the impact measures set at the beginning of the year. In some cases we did not achieve the standards that we set and in those areas we explain what we are doing to address this.
We also describe the progress made during 2013/14 on aspects of our organisational health and capability.