The official information capability development toolkit was developed to help agencies review their capability to manage official information and comply with the letter and spirit of the Official Information Act.

It is based on five domains of capability which together build and strengthen commitment to the principles of openness and transparency.

Five Domains of Capability

The tool is designed to encourage conversations about what good looks like in an agency’s particular context, and the current state of the agency’s official information capability, including its strengths, weaknesses and improvement strategies.

Different versions of the tool have been designed to be used in a number of ways and with different audiences.

The choice of which version of the tool to use will depend on the situation and the specific agency’s context, including the volume and complexity of OIA requests it receives. 

The toolkit contains a number of documents that can be downloaded individually or as a zip file (850KB ZIP).

  • Capability Development Toolkit Agency Guidance (611KB PDF) introduces the toolkit and explains how to use it.
  • High level review (120KB PDF) introduces the five domains of capability and the lead question for each domain.
  • Intermediate level review (31KB XLSX) summarises the five domains and provides more detail on the elements contained within each one.  For each domain, an indication of ‘what good looks like’ is also provided as a starting point for discussion.
  • In-depth review (62KB DOCX) supports a deep-dive review of the five domains and includes additional lines of enquiry to consider for each element. It can be used as a worksheet for capturing agency findings during the review, and is available in both Word (62KB DOCX) and Excel (28KB XLSX) formats.
  • Summary report card template (64KB XLSX) provides a one-page summary for reporting the findings of the review.
  • December 2017 workshop presentation (1.2MB PDF)

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