B: Design

Develop agency vision and goals

An agency vision statement for flexible-by-default will help build a shared sense of purpose across the agency. Clear strategic goals will help agencies focus their actions and stay on track.

This vision can be based on:

  • the principles of flexible-by-default (page 3), which set out the balance that needs to be achieved between what works for employees, what works for teams and what works for the The principles also establish expectations of fairness for all – employees, team members and managers – and of openness and flexibility on all sides
  • how each agency thinks the benefits of flexible-by-default align with, and will contribute to, its strategic Resource 3 has details about the benefits of flexible working which may be useful as you develop your vision.

Agencies can use what they have found out about their current state (see Stage A: page 6) and their flexible-by-default vision to set goals. Agencies’ goals should also integrate with their organisation’s wider strategic goals.

Develop a plan

An implementation plan will guide agencies through the steps needed to achieve their vision and goals. Agencies can consider:

  • where they are currently at (see Stage A and the self-assessment tool in Resource 3)
  • the actions needed
  • the sequence and the time these actions are likely to take
  • the perspectives of diverse employees
  • any anticipated challenges.

See Resource 1 for a case study of how NZ Police developed their implementation plan.

This guidance provides flexible-by-default advice for leaders, managers and employees. Along with employees however, agencies may also engage self-employed contractors and third-party organisations supplying goods or services. The Gender Pay Principles (GPPs) require agencies to consider how the GPPs apply to all employment arrangements, (see GPPs 2 and 4) and we recommend that agencies do the same as agencies move to flexible-by-default.

Self-employed contractors usually already have flexibility in how, when and where they work. In the case of third-party organisations supplying goods or services, however, we recommend that agencies review Government’s expectations that procurement processes be used to support wider social, economic and environmental outcomes, beyond the immediate purchase of goods and services. In that context, where agencies contract third-party suppliers, we recommend agencies work with those suppliers to consider how they can apply the Principles.

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