Recommendations

SSC recommends these priority actions to all State Services agencies:

     

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Publish and promote to staff the agency's protected disclosures policy, and re-publish it at regular intervals, as required by the Protected Disclosures Act 2000.

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Provide staff with training on standards of integrity and conduct when they join the agency and periodically refresh their understanding.

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Promote information to staff on how to access integrity advice and support.

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Target the most frequently observed breaches of misconduct:

 

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abusive and intimidating behaviour - this may involve workshops to raise awareness of behaviour that is unacceptable

 

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improper use of the internet or email - publicise and enforce the agency's policies and procedures.

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Train managers to model ethical behaviour.

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Communicate fully and frequently with staff about what is going on in the agency, especially when the agency is undergoing organisational change.

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Require managers to evaluate employees' integrity and conduct as part of performance appraisals.

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Have procedures for handling reports of misconduct that ensure the staff member who makes the disclosure is regularly informed of the agency's response.

Two OAG measures are that the Survey shows increased (or at least maintained) rates of respondents saying:

    · States Services agencies promote their standards of integrity and conduct

    · Misconduct, where observed, is reported.

    · Public Service Departments

    · Crown Agents (excluding District Health Boards)

    · District Health Boards

    · Autonomous Crown Entities (ACE), Independent Crown Entities (ICE), Crown Entity Companies (excluding Crown Research Institutes) and Crown Entity subsidiaries are collectively described in the Survey as "other Crown Entities".

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