As an agency representative

The protocols that apply when you are acting as an official representative of your agency are the same whether you are talking to the media, speaking at a conference or using social media. Good practice is to disclose your position and that you are representing your agency. You should only disclose information, make commitments or engage in activities when you are authorised to do so. You should remember that your comments will often be permanently available and able to be reproduced in other media.

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