In 2015 the Ombudsman conducted an in-depth investigation into how agencies were managing and responding to Official Information Act requests. This involved 12 selected agencies including the State Services Commission.

The report, Not a Game of Hide and Seek, concluded that while the Ombudsman found the 12 agencies were compliant in the way they operated the OIA on a daily basis, that there were five areas that needed improvement.

The Ombudsman has announced that his office will run a follow up investigation into progress made since the 2015 report.

The State Services Commission is pleased to take part in this investigation. If you would like to submit on your experience with how the SSC has managed your OIA request, you can fill out the Ombudsman’s survey.

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