Importance of problem definition

7 It is sometimes tempting to use machinery of government changes (most notably, structural change) as a solution to all sorts of problems pertaining to government agencies. Doing so runs grave risks of not addressing the real problem and incurring the costs and negative consequences of ill-advised change. Structural change should not be seen as an automatic panacea for problems or issues concerning:

  • agency leadership
  • inter-agency relationships
  • employment relations
  • agency culture
  • agency capability
  • systems problems.

8 Though structural change can affect some problems in such areas, structural change should not be seen as the automatic or full solution. It is important that the real problem or issue is well analysed and articulated, so that the appropriate package of potential remedies can be devised.

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